BI Suite Development and Maintanace

Business intelligence is the process by which enterprises use strategies and technologies for analyzing current and historical data, with the objective of improving strategic decision-making and providing a competitive advantage.

What is Business Intelligence

Business Intelligence is a service that helps to transform data into actionable insights. With a help of BI tools, the data is presented in reports, graphs, summaries, dashboards, self service systems etc. The term business intelligence often also refers to a range of data visualization tools that allow easy access to data insights about different parts of the organization.

Provided Services

SESSION WITH A CLIENT TO UNDERSTAND THE NEEDS

a. Comprehensive Approach
b. What areas to cover (CRM, Marketing, Operations etc.)
c. Format of the reports/dashboards
d. What KPIs to concentrate on
e. Opportunities with current data warehouse

DATA WAREHOUSE DEVELOPMENT GUIDANCE

a. Consultation in regards to what data is needed in tables
b. Consultation on BI data warehouse optimization
c. QA of post-developed data warehouse
d. Sessions with developers to fix the data warehouse issues

PROTOTYPE CREATION

The Path to Success
A prototype with the set of dashboards/reports to develop in a form of a sketch is provided to the customer for review

DASHBOARDS AND REPORTS

Complete Picture
We create rich, visualized Business Intelligence dashboards and reports that facilitate sharing the most important information, and KPI’s inside or outside your organization.

POST-PRODUCTION CHANGES AND BUG

Full Support
a. Bug fixes of any scale
b. Minor and medium scale changes such as renaming field names, altering KPI calculations, adding new customers products to the reports etc.

USERS MANAGEMENT

Keep It Simple
a. Manage user permissions to access reports
b. Add / remove users
c. Add / remove report subscriptions
d. Audit of user licenses to make sure all are utilized and client does not pay for unused licenses

USER TRAINING

Individual Approach
Private training sessions for users to ensure effective BI product utilization and efficient system usage in the future.

SYSTEM HEALTH MONITORING

Relax And Enjoy
a. Making sure data extracts / refreshes are performed smoothly
b. Proactive periodic system audits and QA for bug detection
c. Report load times monitoring to ensure fast report loading
d. Proactive notifications regarding any existing system issues